Temperature Pro is one of the first Heating and Air Conditioning companies in the US to expand using a franchise model. Currently, with some 40 franchise owners, they have already become one of the largest HVAC companies in the country and are able to offer both residential and commercial customers the expertise, professional service and excellent pricing that comes with the scale of a franchise model. Temperature Pro prides itself in bringing consistently fair pricing and excellent service to a very fragmented industry that often lacks both.
Doug is a former Director of Inventory and Demand Planning for Lowes Companies of Mooresville, NC. He led a team responsible for planning and forecasting inventory needs of this multi-billion dollar company with over 1800 stores in the US.
Like many of our clients, Doug had reached a transition crossroads in his career and was questioning his return to the corporate world versus business ownership. Fortunately for us and for thousands residences and businesses in the Charlotte area that will need HVAC services in the future, he chose to start his own business.
With so many franchises to choose from, why would a former Lowes Executive choose Temperature Pro?
I spent months researching business and franchise opportunities, and over that time I recognized characteristics important to me. First of all…I wanted to find a company that “walks the walk” when it comes to customer service. The folks at TemperaturePro talked about that first and often when I met them. Also…People love their homes, and I wanted to continue my involvement in that market (after 10 years in home improvement retail). Finally…I wanted a business that allowed me to hire a skilled, experienced team to do professional work while I focused on my areas of expertise. I love that my technician team has decades of HVAC experience in Charlotte, so when I’m talking to potential clients I can happily say that they’re going to get great work.
I asked Doug to explain more about what Temperature Pro offers to its customers.
We are a fully licensed heating, air conditioning and indoor air quality contractor that will install, repair and provide preventive maintenance on residential and commercial systems throughout the Charlotte metro region. We are based in South Charlotte and have a partner franchise in the Mooresville /Lake Norman Area that we work with to cover the entire Charlotte land area. We offer professional, fairly-priced service and our goal is to build long-term relationships with customers based on our transparency, availability and excellent work.
I asked Doug to tell me about how start-up and his first several months were progressing.
It’s been hard work but great fun. I wear so many hats, and after I’ve thought about finance or marketing for a while I can always go hang ductwork in a crawl space to help my team and be involved in the business. I like seeing the culture of customer service take shape and see the momentum we’ve built through networking and the support of our friends and family.
Doug was a great client to work with. He utilized our process and did all the research necessary to make a great decision about the right business for him.
FranNet put me through the paces in focusing on what I wanted in a franchise and helped me to figure out funding. Any time I called with questions, Mike answered them thoroughly and bluntly. He also made sure that he was available for face-to-face meetings when needed. I do sincerely appreciate what FranNet did for me as I found and opened TemperaturePro Carolinas here in Charlotte.
A Big Thanks to Doug for being such a great client! His experience in building and leading teams to perform made him a great fit for this very scalable residential and commercial service concept and we expect great things from him.
If your home or company has a need for quality HVAC services that are performed transparently, with fair and consistent pricing and skilled technicians, be sure to get in touch with Doug.
Temperature Pro Carolinas – Charlotte