Having interviewed over a thousand clients (would-be business owners just starting their research process) during the last 20 years, I try to make sure they know how important it is to think about and have answers to some rather simple… Continue Reading
Who doesn’t want to own their own successful business? In our world, we meet a lot of people that do. And, if they are serious about acquiring a business, they are faced with several options. Which option to choose can… Continue Reading
In all our lives, there are defining moments. There is the moment when we decide where we are going to attend college, the moment when we decide to get married, the moment that we accept our first real job, and… Continue Reading
Having been a franchise sales consultant for the last 20 years, I think I have seen almost every mistake a would-be business owner can make when deciding which franchise to buy. In fact, the most common mistakes are almost always… Continue Reading
What are some best practices to help you serve your customers and grow your business while keeping up with changing technology and changing customer demographics? It’s an important question and one that was asked and answered in a recent article… Continue Reading
One of the most important secrets to keeping a franchise or other business surviving and thriving through the years is constant adaptation to change. Steve Kaplan is the owner of Relax The Back, a successful franchise in Charlotte for almost… Continue Reading
Can customers trust you and your business? Building and nurturing customer trust is one of the keys to success for any franchise or business. Here are 7 quick tips about how to build customer trust in your business by Denise… Continue Reading