Greg Vibber (right in photo with Gen. Petraeus) retired from the US Army as a Lieutenant Colonel in 2011 after 26 years of service. After taking a few years of personal time with his family, and enjoying his passion for golf – he decided last fall that now was the time to “get busy” again! He was looking for a challenge – one where he could provide value to his community.
Greg had begun exploring business opportunities, and while researching franchises online, found FranNet. Cathey Petkash, FranNet Franchise Specialist in Charleston, SC, began the discovery process with Greg to understand his goals of business ownership. Of key importance to him was “Customer Satisfaction through Quality Service!” Greg’s Operational and Process Improvement leadership in the Service were skill areas that he could utilize in successfully running his own business.
Greg was very detailed and diligent in his research, reviewing different franchise options suggested by Cathey that would meet his professional, financial and personal goals. His final decision was PostNet, a business-to-business franchise that directly serves the rapidly growing small-business community.
Greg based his decision on key factors of the business and his personal goals:
- Proven, 20-year business model
- Strong back office support from franchise
- Community focus
- Opportunity to mentor his employees, and
- Being very involved in the daily business to ensure customer satisfaction!
But the one attribute of the business that most impressed Greg, was the passion and enthusiasm for PostNet that he felt from the Director of Franchise Development, Rick Greenbaum.
Congratulations Greg – and “Thank You” for your years of service to our country!